The personal data of suppliers, customers and persons who show an interest in our company are protected by the "Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data" and by the current European Regulation of 27 April 2016 on the protection of personal data.
Personal data is all data relating to an identified or identifiable natural person. "Identifiable" refers to identifying data (such as name, identity card number, location data, etc.) that can be used to identify you directly or indirectly (as a natural person).
Purposes of the processing of personal data
If you are a new or existing customer, we use your personal data to communicate with you about our services. We also use your data to send you newsletters and invitations, based on our legitimate interest. We explain what this is about in section 1.6 below.
If you are interested in our company and our services and if you have shown this interest (for example, via the contact form on the website or by subscribe to the newsletter), we use your personal data to communicate with you about our company and our services.
We collect personal data (via Google Analytics) and cookies to maintain and improve our website and to continuously optimize the user experience of our site. This processing is necessary to ensure the safety and performance of our website. The collection of personal data via Google Analytics is also used to measure traffic on our website.
Sometimes there are legal grounds for us to use your personal data to comply with our obligations. This is laid down in applicable law.
There are several legal grounds for Sonomuro bv to carry out data processing:
In this context, the GDPR makes it clear that the processing of personal data for direct marketing purposes can be considered a legitimate interest.
If you are already on our mailing list for receiving marketing material in paper and/or electronic form, your data may be used by Sonomuro bv to send marketing material or other material related to the services and products of our company.
This consent can be withdrawn at any time, without motivation and free of charge, for example by clicking on the unsubscribe link provided at the bottom of each promotional e-mail. You will learn more about your rights in point 5.
What personal data do we process and how do we obtain this data?
How we collect your personal data can be divided into three categories:
Category 1: personal data you provide to us
Category 2: personal data collected through the use of our website
Category 3: personal data collected by third parties
Category 1: personal data that you provide to us. The personal data we process and how we collect it depends on the subcategory in which you fall.
We have obtained your personal data through you, because you have (i) submitted a request regarding our services and products,becausee Sonomuro bv (ii) has used your public data to contact you to ask you if our services and products are of interest to you, because you (iii) contacted us via the contact form on our website, because you (iv) contacted us by email or telephone, or because you (v) subscribed to our newsletter via Facebook or our website. In these cases, we process the following personal data: your name, surname, company, telephone number, e-mail address and all other data necessary to be able to offer you our services and products or the data necessary for a commercial relationship. The data we ask for is necessary to enable further communication. This is by no means sensitive information.
We have obtained this personal data through you, because you (i) contacted our company via the contact form on our website, because you (ii) have signed up for our newsletter via the website you or social media, because you (iii) contacted us by telephone, because you (iv) contacted us by e-mail. The data we ask for is necessary to enable further communication. This is your name, last name, company, phone number, gender and email address. This is by no means sensitive information.
Category 2: Personal data collected using our website.
By using cookies.
While using the website. We store certain information about you through a Google Analytics tracker. This information is anonymised and cannot be linked in any way to a natural person.
Category 3: Personal data collected by third parties.
Sonomuro bv becomes aware of your personal data via third parties. In any case, we treat them in accordance with the provisions of the GDPR. We also assume that this third party has complied with the legislation and has sought the consent of the data subject for the dissemination of his or her data.
In order to ensure the smooth execution of the commercial relationship, personal data will be provided by the customer to the executing party, if applicable Sonomuro bv. The customer contractually defines the purposes of the data processing and is responsible for this. Sonomuro bv, for its part, guarantees the correct processing of this data by its employees and continuously uses technical and organizational measures.
Data from categories 1 and 3 are systematically stored in our central database: Exactonline. Exactonline also complies with the privacy legislation and guarantees the security of your data at all times. A link to Mailchimp can be found in Exactonline. It allows us to inform you about the ins and outs of our company via newsletters (provided that you have given us your explicit consent). Mailchimp also has an obligation to comply with new privacy legislation.
If you are already on our mailing list for receiving marketing support in paper and/or electronic form, Sonomuro bv may use your data to send marketing material or any other material related to the services and products of Sonomuro BV.
This consent can be withdrawn at any time, without motivation and free of charge, for example by clicking on the unsubscribe link provided for this purpose at the bottom of each e-mail.
How long do we keep this personal data?
The personal data (category 1 or 2) that you provide to us will be stored until you opt out of our communication. The personal data used for the execution and delivery of the agreed services and products are stored in the archives on our server, unless the customer wishes otherwise. In accordance with the legal obligation, accounting data are stored for a period of 7 years.
Transfer of data to third parties
To provide our services, we may transfer your data to third parties.
As part of our customer relationship management, we use the Exactonline database in which we store your data. We use Mailchimp and Sender to send mailings.
Our cloud platform is Dropbox.
Our web host is Blacklion and Wix.
by e-mail: to email@example.com
International data transfer
Sonomuro provides services and products in different countries. In order to ensure the proper functioning of these services and products, we may in some cases transfer personal data to suppliers abroad. This transfer is always made to the knowledge of the customer. Countries covered by EU law are required to comply with the GDPR.